Infinity Management - Our Services

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Innovative Technology for Managing Mobility, Cost and Quality.

Infinity Management

Our Services

Our commitment to service is our number one priority, helping to make us the provider of choice for household goods compliance, move management and other related services. From administration to consulting, we leverage our advanced technology and industry experience to provide you with the very best service.

Advisory and Consulting

Contract Development

Infinity Management can assist with developing your household goods contracts either directly with your van lines or through your third-party relocation management company. We negotiate better rates to help lower your costs while demystifying van line tariffs. Contact us to learn more about our Contract Development consulting.

Request For Proposal Setup and Analysis

Knowing how household goods tariffs are setup and how the inner workings of van lines operate are instrumental for developing the right request for proposal. We develop RFP's that can be fairly assessed either by us or your procurement team. Contact us to learn more about our RFP Setup and Analysis services.

Supply Chain Management

We collect data on suppliers across the globe, giving us the unique ability to know which providers perform the best in any given situation. Contact us to learn more about our Supply Chain Management or BestFit™ Program services.

Enterprise Services

Move Management Services

Our IntelliMove™ Move Management program is your best option for move management at a fraction of the cost at a third-party. We utilize your carriers, contracts and policies to administer your program under your supervision. Click here to learn more about our Move Management services.

Compliance Auditing

Compliance Audits using our IntelliAudit™ program focus on producing an accurate billing, not just reducing an invoice like other auditors. Our supplier partnerships start with putting the right contracts in place and setting expectations on every move. The end result is a respected and agreed-to final billing. Click here to learn more about our Compliance Auditing services.

Supplier Bidding and Procurement

We conduct a true closed-bid process for each international move based on actual shipment estimates and using your suppliers. Our Intellibid™ program produces a true competitive bid, unlike traditional "bid-boards" that inherently increase costs. As an actively managed process, we then select the supplier best suited for your employee's move. Click here to learn more about our Supplier Bidding and Procurement services.

Performance Management

Pay-For-Performance

Our supplier Pay-For-Performance program manages van line agent performance to determine payment rates. When agents provide "outstanding" service they get paid more! For "unsatisfactory" the get paid less. Simple yet effective for getting better service and higher employee satisfaction. Click here to learn more about our Pay-For-Performance program.

Service Quality Scoring

Our custom survey measures your employee's van line satisfaction experience within two days post-delivery. We measure across the industry to come up with powerful metrics for understanding how your program performs. Click here to learn more about our Service Quality Scoring through our InfiniSurvey™ survey tool.

Service Level and Performance Indicator Management

Our SLA and KPI program incorporates financial, employee satisfaction and claims data to measure your household goods program effectiveness. Click here to learn more about our Service Level and Performance Indicator Management program.

Claims Management

Our Claims Management system allows you to view your employee's claims data on all participating van lines. See claims progress and the final outcomes at every step. Contact us to learn more about our Claims Management program.

Program Reporting

Our tracking systems are second-to-none when it comes to collecting and reporting data. From move activity, claims and cost, to third party commissions and provider performance, we have the reports to help you understand all you need to know. Contact us to learn more about our Program Reporting capabilities.