Third-party auditing
Infinity provides professional compliance and financial audits of third-party transactions tailored to your specific need. Audits can be conducted off-site on an on-going quarterly basis or performed at the third-party’s offices as needed. There are no minimum file requirements. Full reporting and summaries are included at no extra charge for all audits. At Infinity, each project is assigned to an individual auditor who remains on the project throughout its lifecycle to assure familiarity with the entire case history of each transferee. The ad hoc assignment of personnel used by our competitors does not allow the auditor to see the “big picture” of the case file.

Audit targets
As part of our service, Infinity Management will review your current third-party agreements to identify potential problem areas and make recommendations on ways to improve service levels and reduce cost. We will target our audits on the areas identified as potentially problematic as a result of the contract review:

• Lump sum allowances
• Expense management
• Tax assistance
• Home sale
• New home purchase:
  • Home sale incentives
  • Equity advances/losses
  • Cost of living adjustments
  • Mortgage buy-downs
  • Renters programs

Compliance auditing
The compliance audit addresses adherence to your policy, contract, and Sarbanes-Oxley. We audit to assure that your dollars are being spent wisely, correctly, and within the guidelines of Sarbanes-Oxley. We also look to identify any aspects of the third-party process that need to be modified to avoid a repeat of errors. Based on our experience, we will make recommendations on how to improve existing processes.

Financial auditing
The financial audit covers the verification of all calculations from the target areas as well as fees charged by the third party. There are many levels of a financial audit, ranging from a full and complete audit of all charges and expenses on a file, to a basic review of fees. Our auditors will carefully review and verify that all costs and charges are accurate, clearly identified, and supported with proper documentation. Key, high-impact cost areas are identified and scrutinized.

Executive summary report
At the completion of your audit, a report is issued summarizing the overall health of your program. All findings are thoroughly explained and specific recommendations are made on how to correct any shortcomings. Comments are also made regarding particularly good processes that should be recognized and continued.