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Even the best carriers sometimes make mistakes resulting in the
need for transferees to file claims for broken and/or missing items.
Data standardization
Traditionally, each carrier handles claims
somewhat differently, resulting in settlement inequities and obscuring
true
performance.
Also, because traditional claim reports are compiled only after
settlement, you and your transferees are kept in the dark until
it's too late to affect the outcome.
Performance Scorecard
Infinity offers the industry’s only comprehensive “Performance
Scorecard” that integrates financial, quality and claims data to
create the industry’s only independent carrier performance scoring
tool. You set the performance parameters and score values our tool
imports data feeds from your insurance provider to create a powerful
measurement and evaluation tool.
Status tracking
With Infinity Management's optional
flat-fee claims management service, carriers enter all claims data
electronically
in a standardized
format which allows you to easily track the current status on the
web. Our detailed reports show the exact disposition of each claim
so you can keep your transferees better informed. Likewise, our
overview reports can be compiled for any time period, providing
you with the necessary facts to properly evaluate carrier performance.
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